Privacy Policy

This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make bookings, or interact with our services.

By using BookRight.ng, you agree to the terms outlined in this policy.

1. Information We Collect

• Personal Information: Name, email address, phone number and payment details when you make a booking.
• Booking Details: Hotel or apartment selected, check-in/check-out dates, number of guests, and special requests.
• Technical Information: IP address, browser type, operating system, and usage data when you access our website.
• Communication Data: Information you provide when you contact us through phone call, email, live chat, or social media.

2. How We Use Your Information

• Process bookings and manage reservations.
• Communicate with you about bookings, offers, or support requests.
• Improve our website, services, and customer experience.
• Prevent fraud, ensure security, and comply with legal obligations.
• Send marketing communications (only if you have opted in).

3. Sharing of Information

We value your trust and do not sell your personal data. However, we may share information with:

• Partner Hotels and Apartments to confirm your reservations.
• Payment Processors to securely handle transactions.
• Service Providers assisting with website hosting, analytics, or customer support.
• Law Enforcement or Regulators when required by law.

All third parties we work with are required to protect your data and use it only for agreed purposes.

4. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

5. Your Rights

• Access, update, or delete your personal information.
• Withdraw consent for marketing communications.
• Request a copy of the information we hold about you.

To exercise these rights, contact us at support@bookright.ng

6. Data Security

We use secure servers, SSL encryption, and restricted access controls to protect your information. While we take every precaution, no method of transmission over the internet is 100% secure.

7. Cookies

Our website uses cookies to enhance user experience, analyze traffic, and personalize content. You can disable cookies through your browser settings, but some features may not function properly.

8. Updates to This Policy

BookRight.ng may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Effective Date.”

9. Contact Us

For questions or concerns about this Privacy Policy or your data, please contact:

📧 support@bookright.ng
🌐 www.bookright.ng